Passionate – Fun – Professional

OnQ Global is committed to reshaping the way that labor outsourcing is delivered by providing a personalized, service-driven approach to healthcare.

Passionate – Fun – Professional

OnQ is committed to reshaping the way that labor outsourcing is delivered by providing a personalized, service-driven approach to healthcare.

Passionate – Fun – Professional

Our Approach

We align your interests with our talent and global resources to improve processes, lower business-operating costs, and increase productivity. We offer solutions for the entire revenue cycle.

Each client is assigned a dedicated team who are intimately familiar with your account from corporate culture right down to client-specific rules. Teams are comprised of highly educated, bilingual (English and Spanish), enthusiastic operators managed by on-site U.S. healthcare executives at our near-shore offices in Panama.

Passionate – Fun – Professional

Snapshot of Services

Passionate – Fun – Professional

Snapshot of Services

A/R Follow-Up
(Denials Management)

Bank Reconciliations

Charge Entry

Customized “Bad Debt” Processes

Demographic
Entry

Electronic Exceptions Handling

Electronic Rejections

Institutional Account Handling

Insurance Follow-Up

Patient Services

Payment Posting

Bookkeeping

Frontend

Workers Compensation Debt Recovery

Passionate – Fun – Professional

Debt Recovery Solutions

Due to the complexities involved in filing and managing workers’ compensation claims, they frequently go unpaid. These unpaid claims can add up to substantial dollars over time. As a Revenue Cycle Management (“RCM”) support company, OnQ’s clients deal with workers’ compensation claims.

OnQ is able to provide, at no cost to our clients, a means to collect unpaid workers’ compensation claims that would otherwise have gone uncollected.